Ask a Librarian
The Flint Public Library is a research library, and we pride ourselves on being able to answer most questions. If we cannot answer a question, we can direct you to someone who can!
Need to know the value of your car? Need a phone number or address? The demographics of Flint? We have all these and more. We are accessible by Instant Message, phone, email, regular mail, and in person. So when you have a question, think "Flint Public Library!"
Already online? Ask us a question by Instant Message (IM). Our Reference staff is available Tuesday through Friday from 9:30 AM to 7:30 PM and Saturday from 9:30 AM to 5:30 PM.
For more information on IM Reference, please see the Patron Guidelines for Instant Messag Reference.
An expert librarian will reply to your question, also by text message. If the conversation continues, you can reply by text without typing the "send fplaskus" each time.
When the Main Library is open (*see below), our phones are open. All reference questions by phone start here. If you have a question about Library books or programs, it will be answered here.
The AskUs service is also manned by reference staff. AskUs answers only brief, factual questions, and by law we cannot answer tax, medical, or legal questions. It is also helpful to include your name, phone number and mailing address in case we need to contact you.
If you wish to submit a question to us by US Mail, please address the letter to:
Be sure to include your return address.
Someone is waiting to answer your question at the Reference desk whenever the Library is open. Link here to a full schedule of Library hours with map and directions .
The Flint Public Library is the region's research library and is open to all.
The staff at Flint Public Library will gladly assist you in finding materials and helping to answer reference queries. However, the librarians cannot take the place of other professionals, such as lawyers, doctors, or accountants. We will help you locate the information, but we cannot interpret it.
Also, from time to time, we may need to limit the frequency of questions we receive from one person. This is especially true with Genealogical and research requests.
There are some questions that require more in-depth research than we can provide, and we will direct you to a fee-based service for those questions.
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